How is your workspace after Automatic Chatbot Migration

Index:

1. Why will chatbot migration take place?

Chatbots Auto Migrate is an improvement action that unifies the view of all your chatbots in one place. Now, when accessing your new workspace, you have a centralized and unified view of your chatbots, which gives you greater control.

1.Why will chatbot migration take place?

Migration is an automatic and necessary action that will bring together all your company's chatbots in one place. This improvement allows you to have a centralized and unified view of all your chatbots, as well as greater control of your data.

2.Do I need to do something?

Migration requires no action on your part! It happens automatically and outside business hours.

3. What will happen to my existing chatbots?

Migrating chatbots is an improvement to the chatbot view and will not affect or delete existing chatbots.

4.How do I know my chatbots will go through contract migration?

You will receive an email notice within 1 day before the scheduled migration date to avoid any inconvenience.

5.Where do I find my chatbots in this workspace?

As of this action, you will now find your chatbots within a contract view. To access them, simply select the contract they are associated with in the upper left corner of the Platform, as shown in the following image.

6. Is there any risk for my chatbots during the migration?

During the automatic migration process, the platform may go through moments of instability. But don't worry, because this process will happen outside business hours.

7. Will there be some change in the way of accessing and managing my chatbots, considering that I have a new vision of them?

The access and administration of the chatbots remain the same. The change will be the centralized display of all the chatbots on the initial screen, according to the images of point 5.

For more information, visit the discussion on the subject in our community or the videos on our channel. 😃