Agent Desk Inactivity November 29, 2023 13:20 Updated Index: Extension Overview Installation Requirements Support Extension Overview Retain your contacts and manage your agents' inactivity. The Agent Desk Inactivity is the ultimate solution to ensure that no customer is left behind due to delays in service. By implementing this robust and intuitive service, you can revolutionize how you manage service tickets, ensuring quick and efficient responses. Installation Requirements When activating the extension through the Blip Store, it should be installed on the human service bot. Follow the steps below to install the extension: Log in to the Blip platform and access the Blip Store. Search for "Agent Desk Inactivity" and install the extension on the desired service bot. Support If you have any questions or encounter any issues with the extension, please contact us at support@whitewall.dev. For more information, visit the discussion on the subject in our community or the videos on our channel. 😃 Related articles Inactive Agent How to configure a bot for attendant transfer User registration on Blip How to check available attendants by team Service History for Agents, on Blip Desk