LGPD applied to Take Blip – Take Blip | Help Center

index

The LGPD (General Law of Data Protection - Law No. 13,709/2018) is a regulation that brings more clarity to companies and individuals regarding rights and responsibilities related to the treatment of personal data.

We from Take Blip team value the trust that you, user people, customers and suppliers, place in us when using our services and sharing your personal data. Therefore, in order to clarify your doubts, we have prepared this content with several details. If you still have something that is not clear, please access our privacy policy here or contact us at legal@blip.ai.

Frequently Asked Questions

What is Blip?

Blip is a complete platform with everything you need to build and promote effective intelligent contact!

What personal data is treated?

We process personal data observing the principles provided for in the LGPD, ensuring quality, considering a clear and well-defined purpose, good faith and the existence of hypotheses that allow us to perform this processing.

To use the Blip platform, you will need to provide us with certain data - including personal data - depending on the context, which will be used to provide the platform.

With your consent, considering the intended purposes, we collect data such as: full name, e-mail, registration of a password, company website, telephone, and the number of employees of the registered organization. You can also choose to register for the account through Google's e-mail service, Gmail. We also collect all the content that you insert in the Blip platform during the creation and use of your smart contact, such as text, images, URLs, and others, depending on the resources used within the platform.

What is the purpose of processing personal data?

We use your data to provide functionalities that are proposed by the Blip platform, such as setting up your account, creating and managing your smart contact.
We use information from the use of Blip to develop solutions aligned and increasingly suited to the needs of those who use our platform.
We use information from surveys of people who use Blip, who have agreed to help us better understand how they interact with the features provided by the platform, as well as to identify what could be changed for better usability and operability.
We use data about the use of the platform in order to detect non-standard behavior and to monitor and protect the features.
We use information from conversations exchanged between users and the intelligent contact, always in anonymized form, so that we can improve and create new models of Artificial Intelligence while maintaining your privacy.

Is the data stored?

Yes, the personal information collected will be stored in Brazil, using cloud service providers who have responsibility for privacy and data protection.

Where can more information be found?

More information is available at our Help Center:

[Privacy policy] (docs/security/privacy)
[Cookie Policy] (docs/security/cookies)
[Terms of use] (docs/security/terms)

If you have any further questions, please contact us at legal@blip.ai.

How can you guarantee your rights?

We guarantee your fundamental rights of freedom, privacy and intimacy. Therefore, requests regarding the processing of personal data can be made via e-mail to legal@blip.ai,

Do we already have a DPO (Data Protection Officer)?

Yes, communication with the DPO can be made through legal@blip.ai.

Other questions about LGPD

What is LGPD?

The LGPD (General Data Protection Law - Law No. 13,709/2018), sanctioned in August 2018 and expected to come into force in September 2020, is the Brazilian legislation that regulates the processing of personal data, promoting more clarity for companies on how personal data can be processed and transparency to data subjects regarding their rights.

What is personal data?

Personal data can be defined as any information that can identify a natural person (identified or identifiable).

What is sensitive personal data?

Sensitive personal data is data with discriminatory potential, for example, data relating to racial or ethnic origin, religious belief, political opinion, data concerning health or sex life, genetic or biometric data, and other data.

Do we collect personal data from children or teenagers?

We do not knowingly collect personal data from children or adolescents. If we become aware that users in this profile have submitted personal data to us, this data will be deleted as soon as possible.

How do communications take place?

We may communicate with you through the email provided in the registration to inform you something relevant about Blip or send an invitation to participate in surveys that will help us better understand the needs of those who use our platform. Our sales team will also be able to contact you by phone number or e-mail. If you do not wish to receive these contacts, you can request the removal of your contact data through the e-mail legal@blip.ai - in the case of e-mails, you can also unsubscribe from the mailing list through the link present in the e-mails themselves.

How long is the data retained?

This information is stored for the minimum period necessary to deliver the functionalities proposed by the Blip platform, taking into account the data retention period determined by the applicable legislation. If you decide to delete your account and delete your data, it will be anonymized or deleted permanently. It is important to point out that the data will be deleted to comply with a legal obligation or for the regular exercise of rights in a judicial or extrajudicial proceeding.

Are technical measures used to guarantee data privacy and protection?

Yes, we maintain administrative, technical, and physical safeguards to support the protection of the personal information you share with us. These actions are associated with efforts to prevent loss, misuse, and unauthorized access, disclosure, alteration, and destruction. We know that no internet transmission is 100% secure, so it is important that you protect data such as your email address and password used for authentication on the Blip platform. This way, we prevent others from accessing the information.

For more information, visit the discussion on the subject in our community or the videos on our channel. 😃