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General

Understand how our API, SDKs, routers and more resources work!

FAQ - Channels

  • FAQ - Processes
  • FAQ - Service
  • FAQ - Channels
  • FAQ - Integrations
  • FAQ - Bot and Builder
  • FAQ - Analysis
See all 7 articles

Management

  • Advanced bot settings
  • Managing your chatbot through the log

Router

  • How to retrieve contact information in a subbot
  • How to create a bot router with 3 subbots
  • Undestanding bot and subbot hierarchy (or architecture)

Retention and Engagement

  • How to get the number of users affected by a broadcast
  • How to identify users coming from an ad campaign

APIs and SDKs

  • How to send SMS via API
  • Making it easy to create your chatbot through extensions
  • Finding my bot's API-KEY
  • [SDK C#] Track of Users who used a certain functionality

Welcome to Support Manual to the client

  • Manual to the client
  • Support Manual

Community

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Who we are

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Policies

GDPR

Support hours

  • Business Plan | Questions and Technical Support
  • Monday to Friday,8:00 a.m. to 6:00 p.m (Brasilia Time Zone).
  • Enterprise Plan | Questions
  • Monday to Friday,8:00 a.m. to 6:00 p.m. (Brasilia Time Zone).
  • Enterprise Plan | Technical Support
  • Customer Service 24x7 via telephone and email

Address

R. Sergipe, 1440 - Savassi - Belo Horizonte - MG

Vicente Pinzon, 54 - Vila Olimpia - São Paulo - SP

Contact us

Phone or WhatsApp: +55 (31) 3349-6201

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