Victoria Alves created an article, May 02, 2022 13:43
A user’s session on Builder never expires by default, but you can change this behavior by setting a maximum session expiration time or a timeout for each block/flow step.
To define a maximum ti...
Victoria Alves created an article, April 18, 2022 14:51
Using AI on Builder's Output Conditions
Using the content assistant
First, make sure your artificial intelligence ...
Victoria Alves created an article, April 04, 2022 17:29
What is DAU?
What forms a DAU?
How is the DAU accounted for?
What is DAU?
DAU stands for Daily Active User. It is the metric used by the Blip platform to count users who, during the day,...
Victoria Alves created an article, March 24, 2022 18:35
Create a Dialogflow Essentials Agente
Create a service account
Create service credentials
Set up Blip credentials
Dialogflow is a Natural Language Processing (NLP) provide...
Victoria Alves created an article, March 08, 2022 01:22
LUIS is Microsoft's NLP (Natural Language Processing) provider. If you want to integrate BLiP and LUIS, just follow the steps below:
Create a Microsoft account
Create an Azure account
Victoria Alves created an article, February 23, 2022 14:58
Take Blip Supported Contents
Carousel Rich Card
How To Create Your JSON Components
Standalone Rich Card
Standalone Rich Card with Media
Suggested Actions (Open a ...
Victoria Alves created an article, February 23, 2022 14:57
Chatbase is one of the tools for data analysis available in Blip. Among other features, Chatbase provides a report called Session Flow. From it, it is possible to view a map of the main journeys ma...
Victoria Alves created an article, February 23, 2022 14:27
Practical examples of service rules
Teams for different cities
Teams for different subjects
Teams for different types of users
A service rule defines how your bot directs human services ...
Victoria Alves created an article, February 23, 2022 13:20
With the opening of the official WhatsApp API on August 2018, it became possible to use this channel to improve communication between customers and companies.
One of the possible solutions, in this...
Currently, Blip is connected to 2 human service tools: Blip Desk (native tool of the platform) and LiveAgent from Salesforce.
However, anyone can build custom integrations with other tools....