Victoria Alves

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Activity overview

Latest activity by Victoria Alves
  • Victoria Alves created an article,

    How to submit an appeal request to try to approve your company's WhatsApp (WABA) account

    It may be that WhatsApp reviewed your account and disabled it due to policy-related issues resulting from activities not complying with the Business Terms of Service. Learn more about compliance wi...

  • Victoria Alves created an article,

    Prioritizing and viewing tickets in Blip Desk

    Index: View ticket information Mark as unread pin tickets   The Blip Desk is the platform accessed to manage service tickets. Follow here the best practices for using this interface to its full p...

  • Victoria Alves created an article,

    Business Messages - Components

    Index: Take Blip Supported Contents Introduction Quick Reply Carousel Rich Card How To Create Your JSON Components Standalone Rich Card Standalone Rich Card with Media Suggested Actions (Open a ...

  • Victoria Alves created an article,

    How to define attendance rules in Blip Desk

    Index: Practical examples of service rules Teams for different cities Teams for different subjects Teams for different types of users   A service rule defines how your bot directs human services ...

  • Victoria Alves created an article,

    How to create a human service solution on WhatsApp

    With the opening of the official WhatsApp API on August 2018, it became possible to use this channel to improve communication between customers and companies. One of the possible solutions, in this...

  • Victoria Alves created an article,

    How to use test files to analyze my AI model

    Index: Use Results file update Versioning   The test file is a list of critical interactions that you want the NLP model to classify. This model was created using the knowledge base (intents and ...

  • Victoria Alves created an article,

    How to integrate and send data from a bot to Dashbot?

    Index: Creating a bot in Dashbot Adding Dashbot API-KEY to Blip  Testing integration   To send the information generated by your bot automatically to Dashbot, you need to configure the API-KEY of...