Victoria Alves created an article, February 01, 2023 15:22
It may be that WhatsApp reviewed your account and disabled it due to policy-related issues resulting from activities not complying with the Business Terms of Service. Learn more about compliance wi...
Victoria Alves created an article, January 30, 2023 16:22
View ticket information
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The Blip Desk is the platform accessed to manage service tickets. Follow here the best practices for using this interface to its full p...
Victoria Alves created an article, February 23, 2022 14:58
Take Blip Supported Contents
Carousel Rich Card
How To Create Your JSON Components
Standalone Rich Card
Standalone Rich Card with Media
Suggested Actions (Open a ...
Victoria Alves created an article, February 23, 2022 14:27
Practical examples of service rules
Teams for different cities
Teams for different subjects
Teams for different types of users
A service rule defines how your bot directs human services ...
Victoria Alves created an article, February 23, 2022 13:20
With the opening of the official WhatsApp API on August 2018, it became possible to use this channel to improve communication between customers and companies.
One of the possible solutions, in this...
The test file is a list of critical interactions that you want the NLP model to classify. This model was created using the knowledge base (intents and ...
Victoria Alves created an article, February 23, 2022 13:19
Creating a bot in Dashbot
Adding Dashbot API-KEY to Blip
To send the information generated by your bot automatically to Dashbot, you need to configure the API-KEY of...