Help Center created an article, November 07, 2022 18:41
Through Blip, it is possible to send active messages to your customers on the Google Business Messages channel, allowing you to re-engage your contacts by sending important information and relevant...
Help Center created an article, October 27, 2022 13:38
Ice Breakers are ways to start a conversation with a company using a list of frequently asked questions or main topics the company works on in the channel. This feature helps to engage users to sta...
Help Center created an article, October 26, 2022 12:49
Functionality is in BETA
Extract a break report
The Personalized Pause is a feature of Blip Desk that allows the breaks to be registered according to the client's needs...
Help Center created an article, September 06, 2022 21:38
List Picker Message
This article will show how to create the JSON file for interactive messages in a simple way, providing an example for each case.
Help Center created an article, August 19, 2022 16:17
Contacts are people that interacted and talked with your chatbot during the selected period. Single contacts are contacts counted just once, regardless of the nu...
Help Center created an article, July 11, 2022 15:14
How to configure active messaging in Blip Desk
Send flow in Blip Desk
Receiving customer response
Blip Desk allows you to start conver...
Help Center created an article, June 17, 2022 20:11
Setting up the flow
The objective is to explain how to set up the bot flow in a simple way to check if a certain day is a holiday and ...
Help Center created an article, June 10, 2022 17:19
Table of Contents:
3.What is a Business Manager?
Connecting your chatbot to WhatsApp is very simple. But, before you start, you must make sure that:
Help Center created an article, May 24, 2022 15:28
Trigger to multiple contacts
1. Contents accepted on each Channel.
2.How to add Blip Chat to my w...
Help Center created an article, May 23, 2022 21:41
Action to close the ticket
Close the ticket of customers using the MS Teams channel
Currently, they have two native ways to close tickets: by the attendant through th...