Help Center

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Latest activity by Help Center
  • Help Center created an article,

    How to send Active Messages in Google Business Messages (GBM)

    Through Blip, it is possible to send active messages to your customers on the Google Business Messages channel, allowing you to re-engage your contacts by sending important information and relevant...

  • Help Center created an article,

    Engage users to start conversations using Ice Breakers on Instagram

    Ice Breakers are ways to start a conversation with a company using a list of frequently asked questions or main topics the company works on in the channel. This feature helps to engage users to sta...

  • Help Center created an article,

    Custom Breaks

    Functionality is in BETA Index: Extract a break report Desk Vision   The Personalized Pause is a feature of Blip Desk that allows the breaks to be registered according to the client's needs...

  • Help Center created an article,

    Creating interactive messages

    Index: Introduction List Picker Message Introduction   This article will show how to create the JSON file for interactive messages in a simple way, providing an example for each case. To enha...

  • Help Center created an article,

    Dashboard - Data Analysis

    Index: Contacts Messages Contacts Contacts are people that interacted and talked with your chatbot during the selected period. Single contacts are contacts counted just once, regardless of the nu...

  • Help Center created an article,

    Sending WhatsApp Active Messages on Blip Desk

    Index: Contextualization Prerequisites How to configure active messaging in Blip Desk Send flow in Blip Desk Receiving customer response   Contextualization   Blip Desk allows you to start conver...

  • Help Center created an article,

    Setting up the flow for the holiday

      Index:  Introduction  Setting up the flow Customizing holidays   Introduction  The objective is to explain how to set up the bot flow in a simple way to check if a certain day is a holiday and ...

  • Help Center created an article,

    Activation of Additional Numbers in Blip - WhatsApp Embedded SignUp

    Table of Contents: 1.Introduction 2.Instructions 3.What is a Business Manager? Introduction Connecting your chatbot to WhatsApp is very simple. But, before you start, you must make sure that: ●You ...

  • Help Center created an article,

    FAQ - Channels

    Index: General Blip Chat Whatsapp Instagram SMS Trigger to multiple contacts   General 1. Contents accepted on each Channel.    Blip Chat 2.How to add Blip Chat to my w...

  • Help Center created an article,

    User Closing Tickets

    Index: Exit condition Action to close the ticket Close the ticket of customers using the MS Teams channel Currently, they have two native ways to close tickets: by the attendant through th...