Help Center

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Latest activity by Help Center
  • Help Center created an article,

    How to find my bot's ContractId ?

    To find a bot's API access the Blip Portal   Blip Portal. Click on the contract picker in the upper left corner (as shown in the image below). Select the desired contract from the menu that ope...

  • Help Center created an article,

    [User journey] Extensions

    Índice: Creating and configuring chatbot flows Customizing the bot's experience Testing the built experience Capturing leads for the chatbot Integrating with CRM and ERP services Assisting users o...

  • Help Center created an article,

    How do subflows work?

    Index: What are subflows? Rules and conditions for the use of subflows General characteristics of a subflow block: Control blocks in a subflow Content blocks in a subflow Options and restrictions ...

  • Help Center created an article,

    What they are and how to use Builder subflows

    Index What are subflows? Advantages of using subflows in your chatbot How to use subflows in Blip?   See how to create, configure and use subflows in building your chatbot and in Blip and bring m...

  • Help Center created an article,

    How to block non-Blip users

    Index: How does it work? Performing the blocking of the user   Did you know that it is possible to create a block list for two users that your bot will not respond to? If I am in contact with you...

  • Help Center created an article,

    How to send images and videos in active notifications

    Index: Audience file configuration; How to create media file URLs   See how to configure the audience file to send images, videos and documents in active notifications of WhatsApp. With this func...

  • Help Center created an article,

    How to get a dated ticket by fluxo do bot

    Index: Entry Actions Encode the contact identity Command to get the ticket Script to retrieve command response ticket Use variable   From this tutorial, it will be possible to obtain the last dat...

  • Help Center created an article,

    How to Generate Shareable Links in Blip

    Index: blip file uploader extension Link Generation in Google Drive Blip file uploader extension   To generate (shareable) media links that are compatible with the Blip system, we can use the Fil...

  • Help Center created an article,

    Sending ticket history to the attendant's email

    At the end of each human service, it is possible to retrieve the entire service history using some actions within the flow and send this history to the attendant's email. To do so, just follow the ...

  • Help Center created an article,

    How to configure the new interface in your bot's opening hours

    Index: Contextualization about opening hours Problem to be solved and proposed solution for opening hours Updating the human service block to receive the time setting How to configure opening hour...