Blip Terms of Use and Privacy – Blip | Blip Help

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ACCEPTANCE OF TERMS

By clicking on the button that indicates your acceptance, you declare that you agree with this Term and with the use of the platform. If you use an organization's platform, you agree to this Term on behalf of that organization and declare that you have the authority to do so. In this case, the pronouns "you" and "yours" will refer to the aforementioned organization. You also hereby declare that you have the necessary powers to assume the declarations provided for in this Term.

CHANGES TO TERM OF USE

Blip may change this Term at any time, either to reflect changes in applicable legislation or service updates, or to incorporate new services or features. Any changes will be inserted where such terms appear. If you do not agree with any changes made to this Term, you must stop using it. By continuing to use the platform, you express your agreement to be bound by the updated terms.

PRIVACY

During the use of the platform, you may be asked to provide personal data, however before starting to use the platform you will be asked to declare that you agree to provide such data, and also with our Privacy Policy and the treatment we will give to your information.

Our data retention policy goes through constant implementations in order to comply with the provisions of Brazilian data protection legislation, including Law 12.965/14 (Marco Civil Law of the Internet). Personal data is collected to enable the use of Blip and to direct improvements and developments in the platform, as well as to carry out communications authorized by the data subject about the platform's information, and are not shared with third parties.

COMMUNICATION PREFERENCES

By using Blip, you consent to receive electronic communications related to your account. Such communications may involve sending emails to the email address provided when signing up or sending Blip communications on the "My Account" page and include notifications about your account (for example, payment authorizations, password changes or how to payment, confirmation emails and other information about the progress of chatbot projects) and are part of your relationship with Blip. You agree that any notices, consents, disclosures or other communications sent by Blip to you electronically satisfy the requirements for legal communications.

You must maintain physical or electronic copies of electronic communications. You also agree to receive other communications, including announcements about new features, special offers, promotional announcements and satisfaction surveys via email or other methods. If you wish to stop receiving communications, you can unsubscribe from the link in the emails sent to you by Blip.

BLIP INTELLECTUAL PROPERTY

Neither this Term nor the use of the platform transfers to you the intellectual property of the platform or the content you access through the service (in addition to your Content). This Term does not grant you any right to use Blip trademarks or other distinctive elements. The improper and unauthorized use of Blip trademarks or other distinctive elements may result in the suspension or termination of your use of the website or service and generates the duty to indemnify BLIP for moral damages and losses.

Purge data and ticket closes

Blip has the option of closing tickets ( ) opened on the Blip Platform and on the Desk ( ) after a period of 6 months of inactivity.
Blip may purge on the Platform and Desk ( ) the tickets ( ) closed after the 12-month period.
Blip may purge the data referring to contacts and events on the Platform ( ) after a period of 12 months.

ACCEPTABLE USES

Legal Compliance

You must use the service solely in compliance with applicable law and only on terms permitted by it.

Your Responsibilities

You are responsible for your conduct, your Content and your communications with others while using the service. When using the service, you must comply with the following requirements:

(a) You may not misuse our service, interfering with its normal operation or trying to access it by any method other than the interfaces and instructions we provide;

(b) You cannot avoid any limitation imposed on your account by Blip (such as opening a new account to conduct a survey that we have closed for breach of the Term);

(d) You may not reverse engineer the service or attempt to do so;

(e) You may not transmit any viruses, malware or other types of illicit software, or links to such software, through the service;

(f) You may not use the service to infringe the intellectual property rights of BLIP, Blip, or a third party, nor to carry out illegal activities.

ACCOUNT MANAGEMENT

Keep Your Password Safe
You must create an account to use Blip. You are responsible for keeping your password secure, as well as any other credentials used to access that account. You, and not Blip, are responsible for any activity performed on your account (other than the activities for which Blip is directly responsible) whether or not you have authorized these activities. If you become aware of any unauthorized access to your account, you must notify Blip immediately. Accounts cannot be shared, and each account must be used by only the authorized person.
Back up
You are responsible for maintaining, protecting and backing up your Content. Blip will not be responsible for any failure in storage, for the loss or corruption of its Content.

SUSPENSION AND TERMINATION OF THE SERVICE

By Blip
Blip may limit, suspend or stop providing the service to you if you do not comply with this Term or if you use the service in a way that generates legal liability. Blip may also suspend the licensing of the platform if there is a suspicion of misconduct adopted by you. If we suspend or terminate the service provided to you, we will endeavor to notify you in advance so that you can export a copy of your Service Content.
Additional Measures
If there is a continuous and offensive violation of this Term, Blip may Blip measures to prevent you from continuing to use the service, including blocking your IP address.

CHANGES TO THE SERVICE

Blip makes constant changes and improvements in the service. We may add, change or remove the functionality of the service at any time without notice. Blip may also limit, suspend or interrupt the service at its sole discretion. In the event that Blip discontinues the service, we will send you a notification with reasonable notice to allow you to export a copy of your Service Content.

DISCLAIMERS AND LIMITATIONS OF LIABILITY

Waivers
Although the platform is always online, it is possible that there are periodic unavailability for several reasons.
EXCEPT AS PROVIDED EXPRESSLY IN THESE TERMS AND TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS" AND NOR BLIP NOR BLIP MAKE ANY WARRANTIES OF ANY KIND, EXPRESS OR EXPRESS, IMPLIED OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, AND RELATING TO THE AVAILABILITY, RELIABILITY OR ACCURACY OF THE SERVICE.
Exclusion of Liability
TO THE EXTENT PERMITTED BY APPLICABLE LAW, Blip, ITS EXECUTIVES, EMPLOYEES, AGENTS, SUPPLIERS AND LICENSORS SHALL NOT BE RESPONSIBLE FOR ANY INDIRECT, EMERGENT, SPECIAL, INCIDENTAL, PUNCHEONS, PUNISHING, PUNISHING, PUNISHING, LOSS OF USE AND LOSS OF DATA, RESULTING FROM OR RELATING TO THE SERVICE AND THIS TERM, WHETHER SUCH DAMAGES BASED ON CONTRACT, ILLEGAL ACT, OBJECTIVE LIABILITY OR ANY OTHER LEGAL THEORY, EVEN IF BLIP HAS BEEN ADVERTISED OF THE POSSIBILITY OF THE POSSIBILITY OF THE POSSIBILITY EVEN IF A RESOURCE DOES NOT COMPLY WITH ITS ESSENTIAL PURPOSE.

ADDITIONAL PROVISIONS

Full Agreement. This Term (including any Additional Terms) constitutes the entire agreement between you and Blip and supersedes any other prior or contemporary agreements, terms and conditions, written or oral, relating to your subject. Any terms and conditions contained in a purchase order or similar document issued by you are not applicable to the service, do not prevail over this Term, are not part of it and are void.

Independent Contracting Parties. The relationship between you and BLIP (owner of Blip) is that of independent contracting parties, not legal partners, employees or agents of the other party.

Absence of Waiver. The fact that a party fails to implement a provision provided for in this Term or delayed doing so will not be interpreted as a waiver, on the part of this party, of its right to do so later.

Prevalence. If any conflict arises, the Additional Terms prevail over this Term over the service to which the Additional Terms apply.

Individuality. If any provision of this Term is considered unenforceable by a court of competent jurisdiction, the aforementioned provision must be considered individually, and the other provisions must remain in full force and effect.

Forum: It is elected by the PARTIES, with express waiver of any other, however privileged it may be, the forum of Belo Horizonte / MG, as the only one competent to settle any doubts or controversy arising from this Term.

For more information, visit the discussion on the subject in our community or the videos on our channel. 😃