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STILINGUE API

  • Updated

Index:

  1. Introduction
  2. New API Release Process via STILINGUE 
  3. How the API Release Process Works
  4. Points of Attention 

 

Introduction

Learn how to use the STILINGUE API to cross-reference platform data and create your own custom graphs and dashboards.

The acronym API stands for the term in English "Application Programming Interface", and it means Application Programming Interface. It is a type of application that allows the integration of two or more different systems. The great advantage of this process is the customization of data from these systems in a secure and agile way. 

Custom Services: Need help with importing structured data? We can assist you! Our team of experts is ready to assist you. Contact your STILINGUE account manager to gain access to this and many other services.

In order for our partners' developers to use our API more effectively and confidently, STILINGUE provides detailed documentation, thereby enhancing the user experience and speeding up integrations.

API documentation is a technical resource with information on how to use and effectively integrate with other systems, enabling greater autonomy in adopting the functionality.

Our documentation is regularly updated and currently covers the following areas:

  • Required and Optional Input Parameters
  • Limitations
  • Authentication Requirement
  • Accepted Methods 
  • Received Value

The STILINGUE API is available for the Listening, Proprietary Metrics, and STILINGUE Smart Care products. 

You can integrate the STILINGUE API with other tools that use data for creating tables and charts. Click on the respective names to learn how to integrate with the following tools: Google DataStudio, Microsoft PowerBI, and Google Sheets.

 

New API Release Process via STILINGUE

Due to Social Media Compliance rules, information extracted by the platform cannot contain personal data that identifies a user: name, profile link, photo, etc. In this case, they will appear directly and be replaced by an "identifier." Caso o cliente queira ter acesso às informações originais é possível, com o identificador gerado, acessá-las dentro das redes sociais.

Access to the platform's API is done via calls to endpoints, where the information is retrieved using an API-TOKEN (numeric key) linked to the client's research.

 

How the API Release Process Works

Due to changes in the social media compliance rules, the release process has been updated and now includes the following steps:  

 

Important:Only the account MASTER can generate the API TOKEN:

To generate it, you need to access the "API and Plugins Access for this research" section in the setup and click on "Generate access token."

A message explaining the API usage rules will appear and will require confirmation from the MASTER to generate.

The API Token is generated, and the MASTER can send it to those who need access.

 

Points of Attention 

  • API-TOKEN is linked to research.
  • The API-TOKEN to access our APIs in Listening, Proprietary Metrics, and Smart Care is the same.
  • If the client has social media accounts logged in, it is possible to collect data from the Proprietary Metrics API.
  • In Smart Care, API access collects personal data of users on social networks. This happens because, in this case, the responsible party for this data is the client who logged in with their social networks to connect to SM.
  • Soon, the API Tokens that are not used after a period (to be determined) will be deleted for security, and a new one will need to be created by the Master in Setup.

For more information, visit the discussion on the subject at our community or videos on our channel. 😃

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