Visualization - STILINGUE Spanish May 09, 2024 15:38 Updated Understand the metrics of Spanish-language publications collected in your research. STILINGUE Spanish enables the collection of publications in the Spanish language, just as it already happens with Portuguese monitoring. This way, you can have a unified view of what customers are saying about your brand, whether in Brazil or in another Spanish-speaking country. Learn more about this product by clicking here. Where do I find publications? To locate the publications collected in Spanish, simply access the Listening Publications Wall to start your analysis. In the Wall, publications collected will be displayed according to the language selected in the Search Configuration. It's possible to choose by Collection Groups in Spanish, in Portuguese, or both - Portuguese and Spanish. Check the details in our configuration guide. The information on the card remains the same, presenting the metrics of each publication. For access to the graphs, check the menu on the left side of the screen, with all the same functions you already know from the STILINGUE platform. To view only publications collected in a specific language, select the desired option in Detected Language, within the Filter: If you have connected proprietary pages, it is also possible to collect conversations in both languages and use STILINGUE Smart Care to respond to and classify your interactions. To view only interactions in Spanish, you can select language options, country, proprietary pages, and other specifications through the Conversation Filter. For more information, visit the discussion on the subject at our community or videos on our channel. 😃 Related articles Displaying the Number of Clients in Queue Visualization - STILINGUE English STILINGUE Spanish Search Configuration - STILINGUE Spanish Automation