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Data Collected from TikTok - Proprietary Metrics

  • Updated

Learn which metrics are collected and which are not collected by TikTok in Proprietary Metrics.

Proprietary Metrics is the area of STILINGUE where you will have access to various metrics that display information about the performance of your proprietary page according to the desired date range.

See below which metrics are (and which are not) collected by your proprietary TikTok profile

 

Platform collection SLA:

All collection channels have a 95% SLA between average time and the time limit (indicated below). The collection expectation is 99.0% of posts within 24 hours after the time limit. 

Note: the "Update" column should also be considered to identify the date range and the amount of data collected at the time the proprietary page is connected.

Data Do we collect? Limitation Automatic Retroactive

Likes/Fans/Followers

 Yes   All TikTok indicators are updated at a rate according to the SLA documentation.
Publication by type No The API does not allow the display of this data.  
First-level comments Yes*, with webhooks

To collect more than what is specified in the collection window, whether in terms of time or the number of comments/replies, we depend on the sending of webhooks by the social network.

TikTok may send webhooks for comments on ads that currently may not be collected by the videos api. It is at TikTok's full discretion whether or not to send these webhooks, and we have no way to differentiate in the data which are comments on ads.

 Last 30 comments within 7 days and according to the SLA documentation
Comment replies
Engagement Index  Yes    
Information about Reach Yes    
Information about Prints No    
Information about views Yes    
Profile Visits Yes    
Sentiment Analysis (comments, reviews, mentions) No The API does not allow the display of this data.  
Evolution of likes, fans, or followers base Yes    
Posts  Yes*   Last 20.
DarkPost Yes

No dedicated API for this collection. Merged with the normal collection of Posts.

We do not guarantee the collection of all darkpost modalities; they are collected together mixed with organic data and, according to TikTok documentation, we only collect those that are marked to “only show in ads”.

  
Comments mentioning the non-proprietary video page Yes*
 

Not all interactions in the comments that mention are returned in the API.

  • The profile of the person who mentions must be public.

  • Comments with more likes and a higher number of characters are prioritized.

  • Mentions made by minors or those with an undefined age are not returned.

  • Samplery by API definition subject to TikTok's own ranking/filtering.

  • For mentions of the page, the page must be explicitly tagged with the @(business handle).

The social network is not clear about when it updates the interaction ranking (for example, if it re-ranks the top 1000 every 1 minute, or 20 minutes), therefore they are also subject to loss if something eventually enters and leaves the ranking before the collection is executed. The execution time of each collection can be seen in the Technical Data document.

In addition to everything described above, see general collection limitations at the end of the document*.

 Up to one thousand comments within 90 days
Videos that mention the page
 
Videos mentioning brand hashtags

*General limitations on collections of interactions, posts, and mentions:

  • Only organic videos that are available on the brand's TikTok page will be collected;

  • Videos with music copyright violations are not collected;

  • Profile age classification is done by TikTok itself. We have no control over this process, nor visibility into how it is performed;

  • TikTok reserves the right NOT to return any data without further explanation due to its internal safety and trust policies.


For more information, visit the discussion on the subject at our community or videos on our channel. 😃

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