Ticket Download

To access your company's conversation tickets, you will need to access the Blip portal. Please note that only Blip Go! admins can make this change.

Blip portal access: https://blipatendimentotrial.blip.ai/application

Select the builder with the Desk variable, as shown in the image below.

Here is the translation:

Go to the top menu and select the [Support] section. After that, a left-side menu will open. Scroll down to the bottom of the screen and select the [Service History] option. All the tickets handled by your company will appear.

Select the ticket you wish to download, go to the Tickets section, and click the [download icon] button. The conversation will be downloaded shortly.

Tip

Blip Go! stores tickets for a maximum period of 3 months, after which they are deleted.

For more information, check out the discussion in our community or watch videos on our channel. 😃