How to set up your FAQ with AI

Thinking about performance and efficiency gains, setting up a virtual assistant with artificial intelligence on your WhatsApp Business will be a great ally. It will be responsible for answering frequently asked questions from your customers that do not require human intervention quickly and efficiently.

To do this, you must fill out your business' Knowledge Base, which will serve as guidance for our assistant to answer your customers' questions.

Tips: 

Bring up the main topics, the ones that generate the most doubts in your customers, for this you can analyze your service or try to remember those doubts that always come up for you and your team.

Remember, the idea is for your user to be able to solve their need on their own, so take care with the description.

The video tutorial below will help you in the process of configuring your FAQ with Artificial Intelligence! Let's go!