Dashboard - Date Filter & Comparison Indicator October 10, 2022 13:04 Updated Dashboard - Data Analysis Table of Contents: Date filter Comparison indicator If you click on the Analysis tab, the Dashboard will become your homepage, a functionality that gives you an overview of your smart contact’s main indicators. The Dashboard’s default date and screen is “Today,” however you can select a specific period that matches the dates you want to analyze. Date filter The date filter is the functionality that allows you to choose closed and customized periods for your smart contact’s analyses. Period Definition Today Indicates the period of 12 a.m. to the current time and day, ending at 11h59 p.m. Yesterday Closed analysis period from 12 a.m. to 11h59 p.m. from the previous day. Last 7 days Analysis period that includes the last 7 calendar days, ending yesterday (D-7 to D-1). It does not include today. Last 15 days Analysis period that includes the last 15 calendar days, ending yesterday (D-15 to D-1). It does not include today. Last 30 days Analysis period that includes the last 30 calendar days, ending yesterday (D-30 to D-1). It does not include today. Customized period You can choose a customized period for your analysis. First, in the date-choosing field, click on the small calendar in the “From” field and select the start day of your analysis. Use the up and down arrows to search and select periods that are not being currently displayed. Then click on the small calendar in the “To” field to choose the end date. Update If you click on this button, the data exhibited before on screen will be updated to its most recent moment, according to the filters that were already selected. Important points: The period available for data analysis is of 90 days (3 months) tops, counted backwards from today; For customized analysis periods over 45 days, the comparison indicators will not make comparisons with the previous period; The “Customized Period” field does not allow the insertion of data via keyboard. The dates must be selected with the mouse. Comparison indicator Comparison indicators: the comparison indicators are displayed on the dashboard screen. They show if the datum, metric, and piece of information analyzed increased or decreased in comparison with the exact previous period. For periods above 46 days selected in the customized date filter, there will be no comparison indicator, because there are only 90 days of data available for consultation. Example: if you choose the fixed period of “Last 15 days” (e.g.: June 30 to 16), the whole page will exhibit comparison indicators that will compare the data with the exact quantity of days from a previous period (from June 15 to 1). For more information, visit the discussion on the subject in our community or the videos on our channel. 😃 Related articles Dashboard - Conversational Flow Dashboard - Data Analysis Dashboard - Recurrence Metrics Overview Screen of the Analysis Module How to Use Contact Journey to Analyze Chatbot Conversation Flow