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Tickets

  • Contact Search in Desk
  • Kanban Board in Desk
  • Folders in Desk
  • Metadata Management
  • Related Tickets
  • Untitled
  • SLA Rules
  • Mass Ticket Transfer
  • New Monitoring on Blip Desk: screen changes and new features
  • Service History for Agents, on Blip Desk
  • How to do customer service in Blip Desk
  • How ticket distribution works
  • Service monitoring
  • How to close tickets

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Support hours

  • Business Plan | Questions and Technical Support
  • Monday to Friday,8:00 a.m. to 6:00 p.m (Brasilia Time Zone).
  • Enterprise Plan | Questions
  • Monday to Friday,8:00 a.m. to 6:00 p.m. (Brasilia Time Zone).
  • Enterprise Plan | Technical Support
  • Customer Service 24x7 via telephone and email

Address

R. Sergipe, 1440 - Savassi - Belo Horizonte - MG

Vicente Pinzon, 54 - Vila Olimpia - São Paulo - SP

Contact us

Phone or WhatsApp: +55 (31) 3349-6201