Using the Desk Notifications extension May 14, 2024 17:59 Updated Index: Demonstration video Activating the extension Accessing the Blip Desk platform Demonstration video The new feature is not available in other languages. Activating the extension To activate and configure the extension, follow the step-by-step guide below: Next to Home on the main screen, click on Blip Store, then in the side menu, click on Extensions; Search for "Desk Notifications", click on activate, and install it in your Router bot. After installing the extension, follow the steps below: Click on "Activate Extension"; Click on the link that will redirect you to the Chrome Web Store. Now, simply click on "Use in Chrome". Accessing the Blip Desk platform After completing all the steps above, access the BlipDesk platform; Having completed all the steps above, access the Blip Desk platform. Click on settings (gear icon); After clicking on the icon, a screen will open to your right, with the preferences, as shown in the image below: In my case, they are already active. However, if they are deactivated, the extension will reactivate them. If you have any questions, please contact us to clarify any doubts regarding the extension setup at the email: contato@pontoparse.net For more information, visit the discussion on the subject in our community or the videos on our channel. 😃 Related articles How to send email by the chatbot through Builder Sending Active Messages to WhatsApp via Growth How to send active messages through Hubspot Service monitoring Dashboard - Recurrence Metrics