Skip to main content

[Extension] How to notify Hotmart leads, students, and subscribers on WhatsApp

  • Updated

  1. Introduction

  2. Features

  3. Installation and Configuration

  4. Use Cases

  5. Support

 

Brief Description: Intrigg for Hotmart allows you to send automatic WhatsApp notifications to customers and subscribers whenever a purchase event or status change occurs on the platform.

Keywords: Hotmart, Intrigg, Notification, WhatsApp, Webhook, Infoproducts, Automation, Sales Recovery

 

Introduction

Intrigg for Hotmart is an extension developed by Inmo exclusively for Blip users. It allows you to send automatic WhatsApp messages whenever a purchase or subscription event occurs on Hotmart. The extension is available in the Start (up to 1,000 sends), Pro (up to 5,000 sends), and Plus (up to 30,000 sends) plans.

A practical example of using this extension: when selecting the "Cart abandonment" event in the webhook configuration, customers who did not complete their payment automatically receive a WhatsApp notification reminding them to complete their purchase.

 

Features

Intrigg for Hotmart offers the following features:

  • Automatic WhatsApp message sending based on Hotmart purchase and subscription events.

  • Support for Purchase events: canceled, completed, invoice printed, approved, refunded, chargeback, expired, refund request, and overdue purchases.

  • Support for Subscription events: subscription cancellation and plan change.

  • Support for the Cart abandonment event.

  • Use of message templates approved by Meta/WhatsApp.

The Intrigg for Hotmart extension is supported on the following channel: WhatsApp.

 

Installation and Configuration

After activating the extension through the Blip Store, it must be installed on the Router or Customer Service Bot. After activation, you will need to configure the webhook in Hotmart and create the message templates in Blip. Follow the steps below or watch the video: https://youtu.be/co9P9EAGt_o 

1. Configure Hotmart to connect to Intrigg

  • Access your Hotmart account.

  • Navigate to the left sidebar menu and click Tools.

  • Select the Webhook (API and Notifications) option.

  • Click the + icon to add a new configuration.

  • Enter "Intrigg" in the name field.

  • Select the desired events (Purchases, Subscriptions, or Cart abandonment).

  • Enter the address provided by the Inmo team after activating the extension in the Blip Store in the Send to URL field.

  • Save the changes.

2. Create the Message Templates in Blip

  • Access the Blip portal to prepare the message templates that will be sent for each configured event.

  • Create and submit the templates for approval by Meta/WhatsApp Inc. (Intrigg users can request Inmo's consulting service for assistance with creating the templates.)

 

Use Cases

A digital producer selects the "Refund request," "Chargeback," and "Cart abandonment" events to structure a sales recovery sequence, in addition to enabling notifications about invoice issuance to support affiliates' work.

 

Support

If you have any questions or experience issues with the extension, contact us by email at suporte@inmo.work.

To speed up service, have the following information available when contacting us:

  • Blip contract name
  • Router ID (learn how to find it here)
  • Name of the Message Template you want to use

If you have any questions during this step, our team is available to assist you.

 


Need more help? Explore our content on Blip Academy or Blip Community, watch tutorials on our YouTube channel or get answers to your questions through our support channel 😃