Contact Plugin September 06, 2023 19:54 Updated Index: Introduction How does it work? Installation and configuration Usage examples Support Manage and add contacts with ease, simplifying the process of interacting with your users! With this extension, you'll have full control over your contacts, being able to add, update, export, and filter information quickly and conveniently. Introduction The Contact Plugin is a BLip extension designed to help users manage and add contacts with ease. With this extension, you can simplify the process of adding and updating contacts in your chatbot, making it more efficient and convenient. How does it work? The Contact Plugin offers the following features: Add/Update a single contact: Only the identity field is required. Manage contact list: View and manage all contacts in your bot. Export contacts: Export selected contacts to a .csv file. Filter contacts: Filter contacts based on criteria such as name, email, phone, city, ID, and extras. Import contacts: Import contacts from external sources. It is supported on any channel that has integration with Blip. Installation and configuration After activating the extension from the Blip Store, it can be installed on the router bot or the expert bot. Follow the steps below to install the extension: Log in to the Blip platform. Access the Blip Store. Search for "Contact Plugin" and select it. Install the extension in the desired bot. No additional configuration is required. Usage examples Add or remove contacts Only the "identity" field is required. Export contacts View all contacts in the bot Export selected contacts to a .csv file Filter all bot contacts by: Name Email Phone City ID Extras 2. View all contact information Support If you have any questions or encounter any issues with the extension, please contact us at support. For more information, visit the discussion on the subject in our community or the videos on our channel. 😃 Related articles Extension - Desk Addons Sending WhatsApp Active Messages on Blip Desk How to Use Variables in Blip Desk Canned Responses Data Extractor (Access to data) How to integrate RD Station with Blip