Discover what is being classified as comment sentiment from users on your proprietary pages
When accessing the Proprietary Metrics section, you also have access to the "Comment Sentiment" graphs, which show the sentiment of comments made by users on your pages. For this graph, proprietary comments (i.e., from the page itself) are not considered; only comments from other users are taken into account.
Locate the graph through the side menu:
Comment Sentiment Chart
1. Chart period
Visualize the graph data by selecting whether the information appears per day, week, or month. The period takes into account the comment date, not the publication date.
2. Export Report
Export the charts and the table with the results. Here, it is also possible to export the table separately.
3. Reload card
Refresh the chart information so that the most recent data is displayed.
4. Export Button
Export the chart by choosing between the image and various formats.
5. Neutral
Classification intended for comments with Neutral sentiment.
6. Negative
Classification intended for comments with Negative sentiment.
7. Positive
Classification intended for comments with Positive sentiment.
8. Unclassified
Uncategorized comments, according to the automatic classification by the system.
9. Total comments
Comments made on publications, starting from the date filter selection.
You can also downvote the display of a specific sentiment by clicking on the caption below the chart. The legend appears gray, indicating that this option is deactivated:
Zoom
Additionally, you can click on any point on the graph to be redirected to the Zoom. This area will expand the chart data and allow you to explore the data in more detail.
Table
1. Export
Export the content in CSV format through the table.
2. Show
You can choose to view between 5 and 100 pieces of data at once.
3. Search
Search for the numbers presented on the graph using the field.
For more information, visit the discussion on the subject at our community or videos on our channel. 😃