Data Collected from Instagram - Proprietary Metrics – Blip | Blip Help

Learn which metrics are collected and which are not collected by Instagram in Proprietary Metrics.

Proprietary Metrics is the STILINGUE area where you have access to various metrics that display information about the performance of your proprietary page in the desired date range. See below which metrics are (and which are not) collected by your proprietary Instagram profile, understand its limitations, and learn how updates work.

Platform collection SLA:

STILINGUE Smart Care and Proprietary Metrics

All collection channels have a 95% SLA between average time and time limit (indicated below). The collection expectation is 99.0% of publications within 24 hours after the time limit. It is important to note that the social network mentioned in this guide may not necessarily be available in the STILINGUE Smart Care module.

Note: the "Update" column should also be considered to identify the date range and the amount of data collected at the time the proprietary page is connected.

Data	Do we collect?	We collect via webhook	Limitation	Automatic Retroactive
Responses to a story	Yes		*Text format only.
Question Box	No
Mentions in Story	No
Instagram Canvas Publications	No
Organic Posts, IGTVs* and Reels	Yes	No	IGTVs are not distinguished from videos posted on Instagram.	Latest 100 publications of any type from the last 30 days. Every 15 minutes.
Stories owners	Yes	No		Last 100 publications from the last 30 days. Every 100 minutes.
Reposts owners of stories that mentioned the owner's page	No
Sharing	Yes		Only organic posts. Due to API limitations, it's not possible to update mentions, photo tags, or dark posts
Mentions in private profiles	No		Data currently not released by the Instagram API.
Third-party stories that mentioned the proprietary page	No		Data currently not released by the Instagram API.
Clicks on links posted in stories	No		Due to Instagram API limitations, it is not possible to track the click volume of this interaction.
Mentions made in comments on non-owned publications	No
Mentions in photos/posts	Yes	No	Only likes and comments due to API limitations
Mentions in photos/videos/ Reels	Yes	Yes
Tabs	No		Data currently not released by the Instagram API.
Dynamic ads	No	Limitation of STILINGUE
Comments from third parties on Instagram posts	No		It is possible to collect only a sample of posts that mention proprietary pages connected to STILINGUE, due to limitations of the Instagram API.
Saves	Yes			According to the SLA documentation
Reach	Yes	No
If the connected user has access to the advertising account
Dark Posts, boosted IGTVs, and Dark Stories	Yes	No	IGTVs are not distinguished from videos posted on Instagram. The ad must be among the 120 most recent ads published by the ad account. Additionally, the ad must be active and targeted to Stories or Feed.	At most, the last 300 ads from the ad account. Every 100 minutes.
Comments and replies to comments from dark posts.	Yes	No	The dark post needs to be among the 300 most recent ads and already have at least 1 comment to collect its comments.	The last 500 comments and their last 500 replies are collected. Every 45 minutes.
Only in STILINGUE Smart Care***
Mentions of the proprietary page on public profiles, including Reels (except IGTV).	Yes	Yes	Collection is done for mentions in general, excluding IGTV due to API limitations.
Sample of comments on mentions to the proprietary page	Yes	-	Only a sample is collected, because during the comment collection period, more than 50 comments may be made. Rule valid only for text mentions.	Following the SLA documentation, the last 50 comments from the mentions are collected. These mentions must be among the last 100 from the past 30 days.
Inbox (Direct Message)	Yes	Yes	-Inboxes sent via Messenger are not collected due to STILINGUE limitations. - If a conversation is updated with a new message, the API will return the entire thread to retrieve the beginning of the conversation. By default, the last 25 conversations are retrieved regardless of the update. - It is not possible to respond to inbox messages received more than 7 days ago through the platform.
Interactions	Do we collect?	Do we collect through webhook?	Limitation	According to the SLA documentation.
Likes	Yes	No		According to the SLA documentation.
Comments on organic posts/ Reels	Yes	Yes.		Last 1000 comments on each post from the last 30 days. Every 15 minutes.
Mentions in stories	Yes	No	Pages (open) mentioned in stories are automatically sent via Instagram inbox. Mentions in stories made on private profiles are not displayed on the platform, except in cases where the private profile follows the mentioned page.
Comments on IGTV publications	Yes	No	IGTVs are not distinguished from videos posted on Instagram.
Video and reels of proprietary publications	Yes	No	No disponible para dark posts.	According to the SLA documentation.
Replies to comments on organic posts	Yes			Collects all messages every 15 minutes.

*Important! IGTV collection still exists, but follows the following rule: those published before October 5, 2021, are collected without differentiation by STILINGUE (meaning: as videos). This is because Instagram disabled the option to create new IGTVs, but to preserve the history, it kept those that were already on the platform.

For more information, visit the discussion on the subject at our community or videos on our channel. 😃

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