Initial analysis of LinkedIn - All comments

Discover the ratings assigned to user comments on your LinkedIn page. 

After connecting your LinkedIn page to STILINGUE, you gain access to important metrics for monitoring through charts from various social networks. Some of them are specifically focused on comments made by users on the connected page, as is the case with "All comments". 

 

To access the chart, use the sidebar menu:

 

 

All comments 

 

1. LinkedIn interactions

Here, you have access to comments made on posts according to the selected filter. 

Attention! Interactions will be counted as a conversation, excluding responses from the proprietary page and other comments in the thread. This means that only the comment that initiated the thread of comments will be counted. 

 

2. Date range

Choose the date you want to filter the comments. 

 

 

3. Comment status

Here, you can select the status of the interaction, including: all, Ignored, Pending, Open, Waiting, Responded, and Closed.

 

4. Sort by

You can choose among the options: "Newest", "Oldest", and "Most liked" to select the type of comments you would like to view. 

 

5. Responder

Select a team member to find out who responded to a comment. In this field, the names of all individuals with access to STILINGUE and permission to send messages to users will appear. 

 

6. Theme

The themes registered in your Search Configuration appear here. If you want to identify which theme was assigned to the comment, you can select it or search for more than one. 

Tip: If it's relevant for your company, you can have themes such as "campaigns", "questions", "retail", or any other characteristic of your business. Themes can also be categories related to tags. 

 

7. Tag

Apply tags to the interactions made on the proprietary page. By including tags in the Search Configuration, you can locate them in this field.

 

8. Containing the search

You have the option to perform the search using boolean operators. Another option to locate comments is to insert the terms using quotation marks (""). 

 

9. Sentiment 

Select the sentiment assigned to the comment from the options: Positive, Neutral, and Negative. 

 

10. Priority

To search for comments with the following priorities: Low, Medium, and High, it is necessary to have previously entered this classification in some ticket. This action is manual. 

 

Comments that require attention from the team are referred to as "critical". Therefore, you can separate them by dividing the level of criticality among them. 

 

11. Checked

Search for comments that were manually checked earlier. 

 

12. Clear 

Clear the filter, removing all selected categories.

 

 

13. Filter

Finally, you can filter the information as you wish. All comments collected according to the options marked by you will be displayed. 

For more information, visit the discussion on the subject at our community or videos on our channel. 😃