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Data Collected from Twitter - Proprietary Metrics

  • Updated

Learn which metrics are and are not collected by Twitter in Proprietary Metrics.

Proprietary Metrics is the area of STILINGUE where you can access various metrics displaying information about the performance of your proprietary page for the desired date range.

 

Platform data collection SLA

All collection channels have a 95% SLA between the average time and the time limit (shown below). The expected collection rate is 99.0% of posts within 24 hours after the time limit.

Note: the “Update” column should also be considered to identify the date range and amount of data collected when the proprietary page is connected.

 

Metrics Do we collect it? Collected via webhook Limitation Automatic Historical Data
Posts from connected pages Yes No   The last 100 posts from the last 7 days. Collected every 15 minutes.
Dark Post - Twitter No      
Lives Yes No Collection takes place after the Live ends. The last 100 posts from the last 7 days. Collected every 15 minutes.
Number of Replies No   The data is currently collected, but we are still developing its inclusion in the platform.  
Quotes* on a post Yes   Collection takes place if it is available on the timeline. The last 250 posts from the last 30 days. Collected every 12 hours.
Interactions Do we collect it? Collected via webhook Limitation Automatic Historical Data
Likes Yes No   The last 100 posts from the last 30 days. Every 15 minutes.
Messages in the inbox Yes Yes   The last 100 inboxes from the last 7 days, every 15 minutes.
Mentions of the proprietary page Yes Yes For historical data, only the 800 most recent items can be retrieved due to API limitations.
Replies and quotes count toward this total.

Collects up to 100 mentions every 15 minutes.

Collection is sampled due to platform limitations. Therefore, collection of all mentions is not guaranteed. 
Impressions Yes The metric is collected but displayed only in the export. It does not appear in the platform interface. The last 250 posts from the last 30 days. Collected every 12 hours.
Engagement** with the tweet Yes Collection takes place if it is available on the timeline. The last 250 posts from the last 30 days. Collected every 12 hours.

 

*Quotes are RTs with comments

**The engagement counted here is the sum of all possible actions on a tweet. If someone undoes an action, the engagement continues to be counted.

 

Encrypted Messages

X (formerly Twitter) offers some accounts an additional security feature called "private and protected conversations" (Additional Message Privacy). When this feature is enabled, X begins end-to-end encrypting certain interactions received through the Inbox—such as direct messages (DMs)—as an additional layer of protection against unauthorized access.

However, this encryption also prevents tools such as Stilingue from automatically reading the content of these conversations through the API. Therefore, for Stilingue to correctly collect, process, and display these protected interactions, it is necessary to provide the 4-digit PIN that was registered when the private conversations feature was enabled on the X account.

Important points about this PIN:

  • It is set by the user when the feature is enabled on X, and is not generated by Stilingue.

  • It is unique to each connected page—that is, if Stilingue is integrated with more than one X account/page, each one will have a different PIN, which must be registered individually.

  • Without the correct PIN, Stilingue cannot decrypt these interactions, which means that these specific Inbox conversations simply do not appear on the platform, even if the X integration is working normally for the rest of the content.

  • If the user does not remember the PIN, they must access the privacy and security settings of their own X account to reset it, since it cannot be recovered or viewed by Stilingue.

 

For more information, access the discussion about this topic in our community or the videos on our channel. 😃

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