Comment sentiment - YouTube

Check out how users feel when interacting with the publications on your YouTube channel. The Proprietary Metrics section gathers charts with relevant data for analyzing the performance of your proprietary pages. One of them is the Comment Sentiment chart, where you can visualize the comments made on your page's publications and also the sentiment of each comment.

Attention! For this chart, comments from the page itself are not considered (comments from the page owner), only comments from other users.

Access the chart through the sidebar, within the Publications Analysis section:

Comment Sentiment Chart

1. Chart period

Select how you want to view the information: by day, week, or month.

2. Export Report

Export the chart image or choose to share it in table format.

3. Reload card

Refresh the chart information so that the most recent data is displayed.

4. Export Button

Export the chart by choosing between the image and various formats.

5. Neutral

Classification intended for comments with Neutral sentiment.

6. Negative

Classification intended for comments with Negative sentiment.

7. Positive

Classification intended for comments with Positive sentiment.

8. Unclassified

Uncategorized comments, according to the automatic classification by the system. 

9. Total comments

Comments made on the publications, starting from the video publication date, within the selected timeframe in the filter.

You can also downvote the display of a specific sentiment by clicking on the caption below the chart. The legend appears gray, indicating that this option is deactivated:

Zoom

Additionally, you can click on any point on the graph to be redirected to the Zoom. This area will expand and display the chart data in a detailed manner. 

Table

1. Export

Export the content in CSV format through the table.

2. Show

You can choose to view between 5 and 100 pieces of data at once.

3. Search

Use the field to search for the numbers shown in the chart.

For more information, visit the discussion on the subject at our community or videos on our channel. 😃