Extension 'HubSpot: Service via Blip Desk January 07, 2025 18:09 Updated Index: Introduction How does it work? Installation and configuration Usage examples Demonstration video Support 1. Introduction The HubSpot: Service via Blip Desk extension is an integration between the Blip and HubSpot platforms. With it, you connect Blip Desk directly to your HubSpot account, bringing more convenience and efficiency to customer service. 2. How does it work? The HubSpot: Service via Blip Desk extension offers the following features: Customer service via Blip Desk within HubSpot. 3. Installing the extension To use the extension, install it in your Blip environment through the Blip Store. Activate the extension in Blip Next, access the plugin in Blip, enter your HubSpot account ID, and select the "Activate" button to enable it. Browser Extension Installation For the plugin to work correctly, install the Blip Desk Additions extension in Google Chrome. Click on "Add to Chrome" to activate the extension. Access BlipDesk in HubSpotLog in to your HubSpot account. Go to the vertical menu, select "CRM," and click on the "Inbox" option. Done! Now you can log in to your Blip Desk account and take advantage of all the available features. 4. Usage Examples Using this extension in Blip Desk is extremely practical. With it, you can add contacts, transfer tickets, and provide support directly in HubSpot, without needing to switch between screens. This will reduce the chance of errors during customer service and further improve CRM performance. To open Blip Desk in HubSpot, just click the "CRM" button and then "Inbox." In this section, you will see all your Blip contacts, including information such as Contact Details, Conversation History, and Customer Messages. You will also be able to search for old tickets and have the options to Respond, Transfer, and Close Tickets on the same screen. 5. Demonstration Video Check out the tutorial video on our YouTube channel to see more details about the extension. 6. Support If you have any questions or encounter any issues with the extension, please contact us via email at support@whitewall.dev. For more information, visit the discussion on the topic in our community or watch the videos on our channel. 😃 Related articles Braze Extension TabMonitor Extension Audience file configuration - Bulk notification sending Blip Desk Multiple Ticket Transfer Extension Beholder Extension