Blip Desk Multiple Ticket Transfer Extension January 07, 2025 18:12 Updated Index: Introduction How Does It Work? Installation and Configuration Usage Examples Demonstration Video Support 1.Introduction Say goodbye to transferring tickets one by one! The Blip Desk Multiple Ticket Transfer Extension allows you to transfer multiple tickets simultaneously in Blip Desk, providing greater speed, time savings, and maximum efficiency for your customer service workflow. 2.How Does It Work? The Blip Desk Multiple Ticket Transfer Extension offers the following functionality: Transfer multiple tickets at once directly within Blip Desk. 3.Installation and Configuration Log in to the Blip platform and access the Blip Store. Search for the Blip Desk Multiple Ticket Transfer Extension. Install the extension on the desired customer service bot. 3.Installing the Extension on Google Chrome Access the Blip Store. Click on the three dots in the upper-right corner. Search for the extension Blip Desk Multiple Ticket Transfer. Then, click on "Enable Plugin" It is also necessary to install the "Blip Desk" extension in Google Chrome. Click on the designated link on the website, which will redirect you to the Chrome Web Store page. On the page, click "Add to Chrome" to proceed with the installation. Attention! All agents who will use the extension in the chatbot must install this extension in Chrome. Go to Blip Desk and check if the extension was installed correctly. 4.Usage Examples If you manage multiple customer interactions and face a high volume of tickets, transferring them one by one is no longer necessary. It's time to increase the efficiency of your support process.The manual ticket transfer process, performed individually, consumes valuable time and can negatively impact the customer experience.By installing this extension, you can perform simultaneous transfers, streamlining your workflow and boosting productivity. Keep reading to discover how to improve your process! Transferring Tickets in Bulk After installing the extension in Blip and from the Google Web Store: Access Blip Desk. On your screen, you will see the "Select All" button. Information about "Transfer Tickets" will appear on your screen. Select the queue that will receive the tickets and proceed with the transfer. That's it! Your extension is now ready to use! 5.Demonstration Video Still have questions? Watch our video on YouTube for more information and explore our other extensions.Video Link: Extensão Blip Desk Transfer Multiples Tickets 6.Support If you have any questions or encounter any issues with the extension, please contact us at support@whitewall.dev. For more information, visit the discussion about this topic in our community or check out the videos on our channel. 😃 Related articles Blip Desk Ticket Tags Extension Desk Extension Attendant Names in the Message How to close tickets Audience file configuration - Bulk notification sending Braze Extension