TabMonitor Extension January 22, 2025 17:11 Updated Index: Demonstration Video Introduction How does it work? Installation and Configuration Usage Examples Support Demonstration Video Check out the demonstration video of the extension: Introduction The TabMonitor extension provides real-time control over the tabs opened by attendants, ensuring better security and organization. The extension is available for installation via Blip Store and Google Chrome. For example: An attendant accesses an unauthorized website during working hours. With TabMonitor, the manager can consult the reports of the open tabs and browsing history, identifying unauthorized access. This allows for quick action to reinforce security policies and prevent the leakage of sensitive information. How does it work? TabMonitor offers the following key features: Real-Time Monitoring: Allows managers to track the tabs opened by attendants, ensuring better control over browsing. Browsing History Reports: Provides access to detailed history of visited pages, helping to identify unauthorized or potentially dangerous access. Improvement in Organization and Security: Helps enforce internal policies, preventing distractions and protecting sensitive data from leaks. The extension is supported across all channels. Installation and Configuration When activating the extension via Blip Store, it should be installed on the ROUTER bot. After activation: The screen below should be displayed: To start receiving the logs, you will need to install the extension on your attendants' 2.1 Google Chrome. 2.1 Click on "Click here" 2.2 Click on "Add to Chrome" After installing the extension on Google Chrome, you must select the attendant and click on "OK" to list their tabs and browsing history. Usage Examples Scenario: A customer service company prioritizes the security of sensitive customer information. During working hours, an attendant inadvertently accesses an unauthorized download site that may contain malware. How the extension works: TabMonitor allows the manager to view reports of open tabs and browsing history. With this information, the manager identifies the access to the unauthorized site, instructs the attendant to close it immediately, and reinforces security guidelines. Additionally, the reports help implement preventive measures, such as restricting certain types of websites, ensuring a safer digital environment. Support If you have any questions or encounter any issues with the extension, please contact us at contato@pontoparse.net or call us at +55 11 99484-4060. For more information, visit the discussion on this topic in our community or the videos on our channel. 😃 Related articles How to Send SMS via API Extensión ViewDesk DeskReply Extension How to configure a destination block by variable Blip Desk Ticket Tags Extension