Saved filters - STILINGUE Smart Care January 31, 2024 12:21 Updated Index: How it works How to save the categories in the filter Search for the interactions made on the proprietary pages of your research using the features available in STILINGUE Smart Care. How it works The Conversation Filter is a feature developed to select the topics for your analysis in the research. You can combine data such as: publication date, type of interactions, annotated posts, among many others. Locate the filter icon on the right side of the page: It is possible to save the filters frequently used by you and your team and locate them whenever necessary. The created filters can be viewed by any agent, regardless of their access level. Note: To create and/or delete a saved filter, it is necessary to have the operator, administrator, or master permission within the STILINGUE access level. To learn more about managing access permissions, read the Manage Permissions guide. How to save the categories in the filter See how to save categories in the filter: 1. Create new Select the filter parameters and choose a name to assign to it. Then, click on the save icon. When selecting groups or themes for your filter, remember that if the name of the selected group or theme is changed, the created saved filter will no longer load them, resulting in those fields in the filter being empty. In other words, the filter will not work correctly. To load the information, it will be necessary to revert the name change of the groups/themes or edit the saved filter with the updated names. Another important point to highlight is that the date is the only filter parameter that does not remain saved. Therefore, when choosing a previously saved filter, it is necessary to input the desired time interval. 2. Search by filters If you want to locate saved filters, simply enter the name in the search field. For filters already saved in this area, it is possible to activate or view the following options through the icons highlighted in the image, whenever necessary. To view the icons, simply hover over the desired filter: General information (filter parameters) Load filter Edit filter Delete Filter 3. Clear, Zoom, and Apply In addition to selecting filter parameters, you can clear the data, returning to the initial filter. It is possible to "zoom in" on the collected interactions to access the publications that originated user expressions and other analysis data. By clicking on "Apply," you activate the filter according to the previous selections. Note: The Clear, Zoom, and Apply buttons apply not only to Saved Filters but also to any selected parameter within the Conversation Filter. For more information, visit the discussion on the subject at our community or videos on our channel. 😃 Related articles FAQs - Proprietary Metrics Saved Filters - Listening How to check contact quality on WhatsApp AAA Influence Ranking - Listening FAQs - Listening