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Twitter Interactions - STILINGUE Smart Care

  • Updated

STILINGUE Smart Care brings together essential collection channels to enhance the performance of your customer service team - or potential customer - for your brand. With the ability to collect, respond, and interact with Twitter users all in one place, you get closer to the user, expand contact possibilities, and build real conversations. 

Discover what actions are possible within the platform

 

 

Types of interaction

  • Comments;
  • Inbox;
  • Mentions;
  • Comments on mentions.

Available actions

Received comments

  • Like interaction;
  • View original;
  • Mark as checked;
  • Follow user (does not allow unfollowing).

Comments submitted

  • View original;
  • Mark as checked.

Inbox received

  • Mark as checked;
  • Follow user (does not allow unfollowing).

Inbox sent

  • Mark as checked.

Mentions received

  • Like interaction;
  • View original;
  • Mark as checked;
  • Follow user (does not allow unfollowing).

Mentions sent

  • View original;
  • Mark as checked.

Comments on mentions received

  • Like interaction;
  • View original;
  • Mark as checked;
  • Follow user (does not allow unfollowing).

Comments on mentions sent

  • View original;
  • Mark as checked.

 

For more information, visit the discussion on the subject at our community or videos on our channel. 😃

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