Slack Extension: Communication channel for companies September 19, 2024 13:05 Updated Index: Introduction Installation and configuration Support Introduction The Slack extension was developed for companies that want to use it as an efficient communication channel for their chatbots, integrating Blip with the Slack platform. This extension is paid for and developed by the company White Wall. Installation and configuration Installation Initially, you must install the extension on Blip. Click “Login” and enter your “Password”. Then, access the “Blip Store” tab and look for the “Slack” extension. Select the extension and install it on the desired bot. Slack integration After installation, you will need to replicate the necessary settings to integrate a new bot into the Slack channel. Make sure the Slack channel where you want to integrate the bot is already set up. If the Slack channel is not already configured, click on the "Connect with Slack" option to perform the necessary configuration. Click the "Authorize" button on the page that opens. After authorization, you will return to the home screen with the connection already established. (Attention! It is necessary to admin in Slack to make the connection) Sending messages When sending messages, you can include photos related to specific topics. For example, if the message subject is about cats, you can add images of cats. Similar to other channels like WhatsApp, sending images may take time. It is recommended to add a longer prompt for heavy messages. Contact management Contacts are created based on their Slack ID. Support If you have any questions or encounter any issues with the extension, please contact us at support@whitewall.dev. For more information, access the discussion on the subject at our community or the videos on our canal. 😃 Related articles Adequacy of URLs Conversation Hub Extension How to integrate Zendesk as a Blip customer service channel (Replacing Blip Desk) How to publish your Chatbot to Messenger Zapier Extension: Integrate Blip with Any System