How to find your ID

Index:

1. How to find your Bot ID
2. How to find the Router Bot ID

To help our support team quickly troubleshoot an issue, we need to know the Bot or Router IDs for the information/help you need. Below are examples of how to find them.

How to find your Bot ID

The bot ID is located on the bot's home page, as shown in the highlight below:

You can also find it on the Desk:

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​Or, in your browser's URL:

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Router Bot ID

The bot ID is located on the bot's home page, as shown in the highlight below:

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There you go, now you know how to find this information!