Skip to main content

Start here: How to activate the QnA Maker extension

  • Updated

The QnA Maker extension is a tool that allows you to connect your intelligent contact with Microsoft's QnA Maker Artificial Intelligence, a cloud-based NLP (natural language processing) service that enables you to create a natural conversation layer over your data.
By activating this extension, the user can access existing knowledge bases through Blip or create new knowledge bases using their own resources in Microsoft Azure. From this initial setup, you can create, edit, and delete an unlimited number of questions and answers, creating an extensive knowledge base that will then be connected to the bot and used to respond to user questions.

 

To use the QnA Maker Extension, simply select the bot you want and open the extensions area in the central menu:


 

Then click "Activate" on the QnA Maker Extension:

 

Finally, choose "Enabled" in the upper corner of the extension title:

 

There you go! Now, just refresh the page, and the QnA Maker Extension will appear in the central menu as a submenu in , as shown in the image below:

 

 

 

For the next step, the initial configuration of the QnA Maker Extension, check out this article.

 

Attention!

The QnA Maker Extension should not be activated in Router type Bots.

You will see here that to complete the connection between the bot and QnA Maker, an HTTP request must be made in the bot builder. However, the Router Bot does not have a builder, so this connection is not feasible. Therefore, the extension should always be activated in Builder type Bots.

 

 

For more information, visit the discussion on our community or watch the videos on our channel. 😃

 

Related articles