How to prevent access and performance issues with the STILINGUE platform and chat?

Index:

1. Demonstration Video
2. Introduction

Demonstration Video

Introduction

To ensure that access to the STILINGUE platform occurs correctly, it is necessary to request that the IT team of your company grants access to the following tools/plugins for all operators. These tools assist the STILINGUE team in monitoring usage and potential system issues:

• Zendesk (support and customer service tool);
• Logrocket (automatic bug replay tool);
• Sentry (automatic bug tracking tool);
• Social Media (Facebook, Instagram, Twitter, YouTube); 
• SendGrid(Responsible for the invitation emails and log of our platform);
• STILINGUE; 
• Google Analytics: Google Marketing, Github. 

For more information, please refer to the discussion on this topic in our community or watch the videos on our channel. 😃