How to choose the number for activation

Index:

1. Introduction
2. A number currently used in the application
3. A new number

Introduction

To activate a number in the official WhatsApp API It is necessary for you to understand and decide whether the number that will be activated is:

• A number already used in the WhatsApp application (Business or Messenger).
• A new number (never used in the app or other types of platforms).

Additionally, you can use a handset number he did or mobile for activation and if you choose a landline, some care needs to be taken. Are they:

• Upon activation, Meta will perform a verification by sending a code via SMS or call. If using a fixed device,you necessarily need to choose verification via call. You will need to deactivate the PABX or IVR (technology that allows customers to interact with a company's electronic customer service system through a telephone call), if available, so that the WhatsApp call reaches a customer service representative directly.
• 0800 numbers: By default, these numbers do not receive international calls. VCheck with your operator whether the number will be able to receive the call with the verification code. Some operators do not allow international calls to be received and some customers receive calls via a VOIP system
• Numbers 4004:To activate this type of number, you will need to include a DDDany, so the area code will also appear in the WhatsApp contact
• International number: same requirements as national numbers, as long as you can receive the SMS or call with the code.

When activating the WhatsApp Business API, it is no longer possible to use the WhatsApp web interface or application. It will only be possible through Blip Desk, our service interface. The number also cannot be added to groups and it will not be possible to make calls and videos via WhatsApp.

A number currently used in the application

If the number is being used in the application, this account must be deleted so that it can be activated on the WhatsApp API. The reason? Meta understands that they are two different tools, therefore, it is not possible to activate a number in the API that is already activated in the application. Look at the image of what will happen if the number is activated without deletion:

What should I do to activate my number in use?

It is necessary that, during the activation process, you continue to delete the number in the application. In this WhatsApp article we have the step-by-step process.

• How to delete your account

Once deleted, you need to wait 3 minutes for it to be released for activation in the API. We recommend that you do this process minutes before activating your number on Blip.Important:With this deletion of the number in the application, even if a backup was made in the WhatsApp application, all history will be lost.Therefore, as a solution,you can change the number in the app to a number you don't use (which can be landline or mobile) to save the history.This option is free and offered by the application itself.See an example of how the process works:

Maria has the number 31 7070-7070 that is used in the app and wants to activate this number on Blip, but doesn't want to miss conversations. To do this, she got another number, 31 8080-8080, this way this number will remain in the application along with the conversations so she cannot lose the history.

An important point is that Maria carried out this process and chose not to notify the contacts, this way the customers of her store were not notified that the number changed, only the groups were notified.

• How to change your phone number

A new number

If you decide to use a new number, landline or mobile, you just need to have the number available to receive a code at the time of activation, via SMS or call.

For more information, visit the discussion on the subject in our community or the videos on our channel. 😃