Comment Sentiment - Facebook

Index:

1. Comment Sentiment Chart 
2. Zoom
3. Table

Check out how users feel when interacting with your Facebook-owned pages. When accessing the comment Sentiment chart within the Publications Analysis section, you can view comments made on your owned channels' posts and identify the sentiment present in each of them. 

To locate the chart, go to the side menu:

Comment Sentiment Chart 

1. Chart period 

Visualize the chart data by selecting information to appear daily, weekly, or monthly.

2. Export chart 

Export only the chart image or choose another format below. You can also view export fields, divided by chart criteria. 

3. Reload card

Refresh the chart information so that the most recent data is displayed. 

4. Export Button 

Export the chart by choosing between the image and various formats. 

5. Neutral

Classification intended for comments with Neutral sentiment. 

6. Negative 

Classification intended for comments with Negative sentiment. 

7. Positive 

Classification intended for comments with Positive sentiment. 

8. Unclassified 

Unclassified comments, according to the automatic classification of the system. 

9. Total comments 

Comments made on publications, within the selected date range in the filter. 

You can also invert the sentiment presentation by clicking on the legend below the graph. The legend appears gray, indicating that this option is deactivated:

Zoom

Additionally, you can click on any point on the graph to be redirected to the Zoom. This area will enlarge and show the graph's data in detail.

Table 

1. Export

Export the content in CSV format through the table. 

2. Show

You can choose to view between 5 and 100 pieces of data at once. 

3. Search

Use the field to search for the numbers presented in the chart.

For more information, visit the discussion on the subject at our community or videos on our channel. 😃