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“feature” Descriptors

  • Updated
  1. Overview
  2. What it is and how it works
  3. Features available in the system
  4. Tips and Important Notices

 

Overview

Increase the accuracy of your collection categorization and filter interactions in a structured way within the STILINGUE platform. Applying the feature descriptor allows you to classify and filter the publications on your dashboard according to unique characteristics, such as the collection source, media type, and integrations with bots.

Before you start

  • You must add the descriptor using the exact syntax structure feature:value in a Topic within your search configuration. Publications that match this rule will be classified with the specified Topic.

 

What it is and how it works

The STILINGUE platform brings together various data sources and formats to optimize your analysis. The "feature" descriptor makes it easier to classify these publications.

By configuring this descriptor, you can cross-reference and match data with any element in our list of mapped features.

 

Features available in the system

Below, we detail all the features available in the system so that you can categorize your interactions correctly:

1. Source and Import

  • HASHTAG: Indicates whether the interaction is a publication collected via hashtags.

  • TWITTER_ENTERPRISE: Indicates whether the interaction is a publication collected from Twitter through the Enterprise API.

  • WEBHOOK: Indicates that the interaction was collected through a webhook pipeline.

  • IMPORTED: Indicates whether the publication is data imported directly into the tool.

  • <ARBITRARY ID/STRING>: Indicates a value defined (set) by Reclame Aqui containing the company's value or name.

2. Listening Configuration and Behavior

  • INDIVIDUAL_ROOT_INTERACTION: Used for interactions that can always become the root (root interaction) of a conversation. Currently, this feature is used for Twitter interactions that exhibit this behavior.

  • FORCE_LISTENING: Indicates that the publication will be forced to appear in the Listening module (has_name=true).

3. Bot and Channel Integrations (Blip)

Includes integrations with the Blip bot, specifically the channels provided by the Blip platform. You must use the following values:

  • BLIP_CHAT

  • TANGRAM

  • TAKE.IO

  • MESSENGER

  • INSTAGRAM

  • WHATSAPP

  • AZUREBOTSERVICE

  • GOOGLE_BUSINESS_MESSAGES

  • SKYPE

  • TELEGRAM

4. Media and Content (Instagram and Social Networks)

  • Instagram media_product_type: Refers to the Instagram media type, as described in Meta's documentation. The possible values for use in this configuration are:

    • AD

    • FEED

    • STORY

    • REELS

  • CAROUSEL: Carousel-type post. Currently, this feature is used exclusively for the Instagram social network.

  • INBOX_STORY_MENTION: Identifies whether an Instagram Direct Message (DM) comes from a mention.

  • INBOX_STORY_REPLY: Identifies whether an Instagram Direct Message (DM) comes from a reply to a story.

  • INBOX_SHARE: Identifies whether an Instagram Direct Message (DM) comes from a share.

  • UNSUPPORTED_MEDIA: Indicates whether the interaction contains media that is not supported by the social network's API and therefore has empty content. This rule is currently used for Instagram DMs.

5. Specific Message Types

  • PRIVATE_REPLY: Indicates whether the mapped interaction is a private reply.

  • EMOJI_ONLY: Indicates publications whose content consists exclusively of emojis.

  • MENTIONS_ONLY: Indicates publications whose content consists exclusively of mentions of other profiles.

 

Tips and Important Notices

  • Pay Attention to Syntax: Using the correct syntax ensures that the system classifies interactions with absolute accuracy. For example, if you want to categorize posts strictly in carousel format, you must use the following structure: feature:CAROUSEL.

  • Support Materials: To deepen your knowledge and access more information on the subject, see the active discussions in our community or check out the videos available on our official channel.


Need more help? Explore our content on Blip Academy or Blip Community, watch tutorials on our YouTube channel or get your questions answered through our support channel 😃