Data collected in open sea - Listening February 17, 2025 17:17 Updated Index Facebook Instagram Twitter Youtube Blogs and Portals Complain Here Listening is one of the most widely used and well-known STILINGUE products for providing significant insights with its collection of publications in the "open sea" (as we call monitoring non-proprietary publications) through a customized research panel for your company with diverse and comprehensive reports. It is crucial to understand which metrics are (and are not) delivered by each channel and, therefore, customize your panel accordingly to extract more accurate and relevant information for your research. See below, according to each channel, which metrics are collected on your panel and which ones are excluded: Facebook What does it collect? Publications from pages we monitor that match the terms of your Search Configuration;Comments on public pages that mention terms from your Search Configuration – comments appear anonymized due to API limitations;facebookid – The last 100 posts. If the number within the collection cycle exceeds 100, there may be loss;facebookcommentsid, facebookcommentspid – The last 600 comments. If the number within the collection cycle exceeds 600, there may be loss. What does it not collect? Posts from personal profiles; Posts in groups; Posts in events; Posts hidden on the timeline. Events For more information about Facebook network operators, read here. Important! Facebook collection currently relies on posts from pages listed in STILINGUE's database, and will only return posts that align with the configuration of your search terms. Posts from Facebook pages not part of this universe will not be collected. You can include pages of interest in the "Add Profiles to Search" area of the Search Configuration to ensure that these posts are monitored. For more information, read the guide. Instagram What does it collect? Publications from public profiles that mention the registered hashtag in your Search Configuration or tag the @ of the owner page connected to the platform. For this type of collection (via hashtag), all profiles appear as anonymous – The last 50 posts. If the number within the collection cycle exceeds 50, there may be loss. You can insert retroactive data beyond 2 days after registration; Learn more about hashtag collection here. Publications from business profiles that are part of the 80k. most influential Instagram profiles identified by STILINGUE – The last 100 posts. If the number within the collection cycle exceeds 100, there may be loss. You can insert retroactive data beyond 2 days after registration. Business profiles registered in your Search Configuration via Instagram Business Discovery – The last 100 posts. If the number within the collection cycle exceeds 100, there may be loss. You can insert retroactive data beyond 2 days after registration. Still on Instagram, it is possible to register the operators instagramid:, instagram:username, and instagramcommentsid: for owner pages if these pages are connected to the tool. This registration allows proprietary publications and interactions collected by Proprietary Metrics to be classified, by groups, and filtered in Listening (they will appear in Listening). It is important to emphasize that, in the case of Instagram, this registration does not activate collections. What does it not collect? Mentions from private profiles; Hashtags from private profiles; Comments on publications; For more information about Instagram network operators, read here. Important! follower metrics for Instagram publications will be displayed when: The number of followers for a profile is updated each time a publication is collected, provided that the profile has at least 1000 followers. The same follower metrics will not be presented in the following situations: If the publication was collected via hashtag; If the publication was collected via Business Discovery. It may happen that a publication collected via hashtag or owner-classified in Listening has its follower metric updated. This occurs because there is a product rule that updates the metrics of existing influencers in other databases. Currently, we have 3 sources for collecting Instagram posts: Via hashtags; Via business discovery (profiles set up in Edit Search); Via business discovery (profiles existing in the Influencer Center database). Only users retrieved from publications in the third topic (profiles existing in the Central Influencers database) are added to the user metrics and their publications update queue. It's worth noting that collecting posts from profiles registered in the Edit Research tool does not add the posts to the metrics update queue due to compliance reasons, as the same metrics update queue is used for collecting data from all clients. If a post is added, it can be added to all searches as long as it matches the configuration, which cannot happen in this collection, which must be restricted to the account in which the profile was registered. Twitter What does it collect? A sample of public tweets that mention any of the terms in your Search Configuration; twitterid – The last 200 posts/mentions. If the number within the collection cycle exceeds 200, there may be loss. twitteridt, twitterrepliesid – In this case, we collect only a sample. This restriction is determined by the network’s API, and only the last 100 are collected per cycle. twitterrepliespid – In this case, we collect only a sample. This restriction is determined by the network’s API, retrieving replies to the tweet among the last 100 general replies the post owner received. Twitter Enterprise – Possible total volume collection. See the SLA documentation here What does it not collect? Number of Replies (comments) Metrics that are proprietary by default (impressions, audience, etc.). For more information about Twitter network operators, read here. Observacion: If the collection of retweets is enabled in your dashboard, all retweets collected by the public API according to Twitter's sampling criteria will be collected (guaranteed collection of ALL retweets is not possible, and it is not possible to estimate a reliable collection percentage for each tweet). Retweets with comments are treated as normal tweets and will be collected in a sampled manner. If you have subscribed to Twitter Enterprise collection, the exclusion of retweets will remove retweets from the enterprise results, retrieving only non-RTs. On the other hand, when RT collection is enabled, this also activates the collection of all retweets on Twitter, as long as they contain in their text the words from the configured Twitter Enterprise group. See the SLA documentation. If desired, it is possible to request a customized service to add an exclusive search for retweets on Twitter Enterprise in the form “is:retweet term”, so that only retweets containing the word "term" are searched. In this case, please contact our customer service team. YouTube What does it collect? Videos that mention terms from your Search Configuration in the title and/or description; Comments that, collected by the database, mention the terms from the Search Configuration; Youtubeid - The last 50 videos. If the number within the collection cycle exceeds 50, data loss may occur; Youtubecommentsid - The last 500 comments. If the number within the collection cycle exceeds 50, data loss may occur. What does it not collect? Dislikes Live chat data (live presentations) For more information about YouTube network operators, read here. Attention! The collection of videos that mention terms from your Search Configuration is sampled according to Google's internal ranking algorithm. Google does not specify its sampling criteria. Blogs and Portals What does it collect? Articles from blogs and websites (open, paid, and closed) collected by STILINGUE's partner news aggregators. What does it not collect? Comments on the collected articles. Articles published on sites and blogs that require registration to view the articles. Attention! The collection of blogs and portal articles through news aggregators is not guaranteed, even when adding the blog to the "Add Blogs" area, as they may not be provided by the suppliers. Important! The collection of a news article from a portal does not guarantee the collection of all publications from that portal, in addition, some publications collected by STILINGUE may have a publication date different from the date originally on the posted page due to the delivery of this data by the API. Note: Clipping collection, it is possible to integrate new external data sources, conduct increasingly comprehensive analyses, and obtain even more robust insights within the STILINGUE platform. You can learn more about this collection in this guide. Complain Here What does it collect? Complaints on the company profile on ReclameAqui - The latest 50 complaints. If the number within the collection cycle exceeds 50, some complaints may be lost. Attention! To ensure the collection of complaints for a company, contact the customer service team to include the profile for collection.You can learn more about this collection in this guide. For more information, visit the discussion on the subject at our community or videos on our channel. 😃 Related articles Open Sea Data Handling - YouTube Learn how to enable Bluesky collection in Listening Classification Tree Stories - Instagram Activation of Additional Numbers on Blip - WhatsApp Embedded SignUp