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  1. Blip | Blip Help
  2. STILINGUE
  3. STILINGUE Smart Care
  4. Service Report and Notes

Service Report and Notes

  • Access - Ticket & Annotations Report
  • Activity Time x Responders  e Respondent Status
  • Average Response Time Funnel - Ticket Report & Annotations
  • Average Ticket Handling Time - Ticket & Annotations Report
  • Conversation Funnel - Service Report & Notes
  • Conversations by Status x Time - Ticket & Annotations Report
  • Conversations Received Status - Ticket & Annotations Report
  • Criticality Chart - Ticket Report & Annotations
  • Distribution by Themes and Tags - Ticket & Annotations Report
  • Generate - Service & Annotations Report
  • How to use the Ticket & Annotations Report to monitor attendee performance
  • Interactions by Sentiment x Time - Ticket & Annotations Report
  • Multiple Edition of Conversations and Interactions - STILINGUE Smart Care
  • Responder's Interactions
  • Sentiment by Themes and Tags - Ticket & Annotations Report
  • SLA - Ticket & Annotations Report
  • Ticket & Annotations Report - TikTok
  • Tickets Volume by Tags - Ticket & Annotations Report
  • Total Transitions to Status - Ticket & Annotations Report
  • Types of Interactions x Time - Ticket & Annotations Report
  • Wordcloud of Publications - Ticket & Annotations Report

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Who we are

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Policies

GDPR

Support hours

  • Business Plan | Questions and Technical Support
  • Monday to Friday,8:00 a.m. to 6:00 p.m (Brasilia Time Zone).
  • Enterprise Plan | Questions
  • Monday to Friday,8:00 a.m. to 6:00 p.m. (Brasilia Time Zone).
  • Enterprise Plan | Technical Support
  • Customer Service 24x7 via telephone and email

Address

R. Sergipe, 1440 - Savassi - Belo Horizonte - MG

Vicente Pinzon, 54 - Vila Olimpia - São Paulo - SP

Contact us

Phone or WhatsApp: +55 (31) 3349-6201