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Settings

  • How to Log in to the Desk App with SSO on Blip
  • Ticket Waiting Period
  • Spell Checker
  • Forbidden Words Filter
  • How to Insert Blip Desk into Your Website?
  • Blip Desk Lock when Pausing
  • Escalate Tickets by Email
  • Limit of Tickets Waiting for First Response
  • Automatic Closure due to Client Inactivity
  • How to enable the use of emoji in Blip Desk
  • Sidebar Menus and Quick Filters
  • Preferences in Blip Desk and Desk App
  • How to Use Variables in Blip Desk Canned Responses
  • How to search for a word or message on Blip Desk
  • Blip Desk Overview
  • Maximum Response Time Alert for the Attendant
  • How to update your service flow to the 3.0 human service block version
  • Enable browser/windows notifications in Chrome
  • Enable browser/windows notifications in Edge
  • Contact Editing in Blip Desk
  • Recording and Sending Audio
  • User Closing Tickets

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Who we are

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Policies

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Support hours

  • Business Plan | Questions and Technical Support
  • Monday to Friday,8:00 a.m. to 6:00 p.m (Brasilia Time Zone).
  • Enterprise Plan | Questions
  • Monday to Friday,8:00 a.m. to 6:00 p.m. (Brasilia Time Zone).
  • Enterprise Plan | Technical Support
  • Customer Service 24x7 via telephone and email

Address

R. Sergipe, 1440 - Savassi - Belo Horizonte - MG

Vicente Pinzon, 54 - Vila Olimpia - São Paulo - SP

Contact us

Phone or WhatsApp: +55 (31) 3349-6201