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Human Service
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Blip Desk
How ticket distribution works
Attendant satisfaction survey report (Google Sheets)
Agent Status
Calculating customer service metrics
Agent Availability Check
Maximum Response Time Alert for the Attendant
Service monitoring
Report of Support
Sending ticket history to the attendant's email
How to configure the new interface in your bot's opening hours
How to update your service flow to the 3.0 human service block version
Enable browser/windows notifications in Chrome
Enable browser/windows notifications in Edge
Prioritizing and viewing tickets in Blip Desk
Contact Editing in Blip Desk
Fill free attendance slots in one click
Custom Breaks
How to save human service history via Blip Integration with Google Drive
How to configure an active message response redirecting for an attendant in Blip Desk
Managing Access Permissions
How to configure a bot for attendant transfer
Setting up Desk Human Service in Builder
How to Set Up Business Hours Using a Script
How to Use Queue Management for Routing Support Tickets
Defining service Rules with one or multiple conditionals
Recording and Sending Audio
User Closing Tickets
How to close tickets
Time zone selection in the ticket history filter
Service Prioritization
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