Blip Desk
- Active WhatsApp Messages in Blip Desk: Return to a Bot Flow Block
- How to search for a word or message on Blip Desk
- User registration on Blip
- How ticket distribution works
- Attendant satisfaction survey report (Google Sheets)
- Agent Status
- Calculating customer service metrics
- Agent Availability Check
- Maximum Response Time Alert for the Attendant
- Service monitoring
- Report of Support
- Sending ticket history to the attendant's email
- How to configure the new interface in your bot's opening hours
- How to update your service flow to the 3.0 human service block version
- Enable browser/windows notifications in Chrome
- Enable browser/windows notifications in Edge
- Prioritizing and viewing tickets in Blip Desk
- Contact Editing in Blip Desk
- Fill free attendance slots in one click
- Custom Breaks
- How to save human service history via Blip Integration with Google Drive
- How to configure an active message response redirecting for an attendant in Blip Desk
- Managing Access Permissions
- How to configure a bot for attendant transfer
- Setting up Desk Human Service in Builder
- How to Set Up Business Hours Using a Script
- How to Use Queue Management for Routing Support Tickets
- Defining service Rules with one or multiple conditionals
- Recording and Sending Audio
- User Closing Tickets